Privacy Policy

Effective Date: 1 January 2025

Bee Guy provides eco-friendly beehive installation and management for homes and businesses across South Africa.

We respect your privacy and are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA).

When you contact us or use our services, we may collect:

• Your name, email address, and phone number
   
• Your property address (for hive installation and maintenance)
   
• Details about your property (e.g. garden, roof space, access points)
   
• Communication history (emails, WhatsApp, calls)
   
• Basic website data (cookies, analytics, IP address)
   

We only collect what we actually need to deliver our service properly.

We use your information to:

• Assess if your property is suitable for a beehive
   
• Provide quotes and recommendations
   
• Install and manage your beehive
   
• Schedule visits, inspections, and honey harvesting
   
• Communicate with you about your hive and service updates
   
• Improve our service and customer experience
   

No spam. No unnecessary marketing.

Because we work on your property, we may:

• Store notes about hive placement and conditions
   
• Take photos of hive locations (for internal use, planning, and maintenance)
   

We will never share photos of your property publicly without your permission.

We do not sell your data.

We may share limited information with:

• Trusted contractors or team members helping deliver the service
   
• Service providers (e.g. website hosting, analytics tools)
   

All parties are expected to handle your information responsibly.

If you contact us via WhatsApp, email, or phone, you consent to us using those channels to:

• Respond to your enquiry
   
• Send quotes, updates, and service reminders
   

You can ask us to stop communication at any time.

Our website may use cookies to:

• Understand how visitors use the site
   
• Improve performance and user experience
   

You can disable cookies in your browser settings if you prefer.

We take reasonable steps to keep your information secure and prevent unauthorised access, loss, or misuse.

We only keep your information for as long as:

• You are a client
   
• We need it for service history and support
   
• We are required to keep it for legal or tax reasons
   

You have the right to:

• Access the personal information we hold about you
   
• Ask us to correct or delete it
   
• Withdraw consent for us to use it
   

Just contact us—we’ll handle it promptly.

Our website may contain links to other websites. We’re not responsible for their privacy practices.

We may update this policy from time to time. The latest version will always be on this page.

If you have any questions about your data or this policy:

Bee Guy

Email: hi@beeguy.co.za

Website: www.beeguy.co.za

We believe in transparency, sustainability, and respecting both nature and your privacy.